Baseline estate posture — routine drift, no active major incident.
6 agents streaming

Performance & Availability

Simulated service health: availability, latency, capacity headroom and error rates across the estate.

Mean availability
99.10%
Mean latency
659 ms
Mean capacity used
59%
Mean error rate
0.92%

Estate load trend

Mean simulated throughput across in-scope assets, last 24h

Lowest availability

Cloud Landing Zone93.8
Invoice Archive95.4
Field Engineer Assistant97.4
Service Deflection Assistant97.6
Network Remediation Agent97.7
HR Suite97.8
Fraud Signal Summariser97.9
Service Desk98.2

Highest latency (ms)

Billing Dispute Copilot2912
Fraud Signal Summariser2887
Document Extraction Service2682
Network Remediation Agent1864
Contact Centre QA Scorer1599
Knowledge Search (RAG)1312
HR Suite1187
Privileged Access Vault1080

Capacity pressure (%)

Network Remediation Agent91
Prototype Sales Agent89
Invoice Archive88
Convergent Billing86
ERP Financials86
Element Manager83
Endpoint Fleet80
Reporting Warehouse79

Service health

Click a service to open its System 360

AssetBusiness serviceAvailabilityLatencyCapacityErrorsStatus24h
Customer PortalCustomer Care99.94%260 ms74%0.59%Normal
CRM CoreCustomer Care99.81%199 ms70%0.13%Normal
Convergent BillingBilling & Revenue99.72%200 ms86%0.2%Normal
Payments GatewayBilling & Revenue99.75%171 ms75%0.07%Normal
Invoice ArchiveBilling & Revenue95.4%929 ms88%1.16%Critical
Customer Master DBCustomer Care98.63%1051 ms58%1.86%Degraded
Data LakehouseData & Analytics99.65%203 ms30%0.21%Normal
Event Streaming BusData & Analytics99.43%642 ms46%4.3%Degraded
Identity ProviderIdentity & Access99.75%243 ms39%0.57%Normal
Privileged Access VaultIdentity & Access99.41%1080 ms45%3.2%Degraded
API GatewayDigital Channels99.83%284 ms74%0.26%Normal
Mobile App BackendDigital Channels99.72%153 ms49%0.44%Normal
Web CDN EdgeDigital Channels99.5%170 ms76%0.11%Normal
Service DeskCustomer Care98.18%1036 ms57%0.78%Degraded
Field DispatchField Service99.42%246 ms47%0.22%Unknown
Network InventoryNetwork Operations99.85%221 ms70%0.13%Normal
Element ManagerNetwork Operations99.56%187 ms83%0.11%Normal
Core Router FabricNetwork Operations99.94%95 ms32%0.28%Normal
Access AggregationNetwork Operations99.8%160 ms53%0.09%Normal
Monitoring PlatformNetwork Operations99.7%107 ms68%0.32%Normal
SIEM PlatformIdentity & Access99.75%210 ms69%0.5%Normal
Backup & RecoveryCorporate Back Office99.85%47 ms31%0.59%Normal
Virtualisation ClusterCorporate Back Office99.71%299 ms74%0.02%Normal
Container PlatformData & Analytics99.42%177 ms63%0.15%Normal
Cloud Landing ZoneCorporate Back Office93.75%799 ms74%2.23%Critical
HR SuiteCorporate Back Office97.85%1187 ms53%0.42%Degraded
ERP FinancialsCorporate Back Office99.71%92 ms86%0.58%Normal
Document StoreCorporate Back Office99.56%266 ms50%0.57%Normal
Email Security GatewayIdentity & Access99.58%401 ms49%4.57%Unknown
Endpoint FleetCorporate Back Office99.74%144 ms80%0.18%Normal
Partner B2B GatewayBilling & Revenue99.72%226 ms71%0.15%Normal
Reporting WarehouseData & Analytics99.85%238 ms79%0.21%Normal
Service Deflection AssistantAICustomer Care97.58%718 ms38%0.71%Critical
Billing Dispute CopilotAIBilling & Revenue99.82%2912 ms39%1.71%Normal
Network Remediation AgentAINetwork Operations97.68%1864 ms91%1.3%Normal
Knowledge Search (RAG)AIDigital Channels99.68%1312 ms53%0.97%Normal
Revenue Assurance AnalystAIBilling & Revenue99.07%777 ms26%2.37%Normal
Field Engineer AssistantAIField Service97.41%634 ms24%1.58%Normal
Fraud Signal SummariserAIIdentity & Access97.86%2887 ms57%1.74%Normal
Contact Centre QA ScorerAICustomer Care99.33%1599 ms29%1.73%Critical
Document Extraction ServiceAICorporate Back Office99.03%2682 ms30%0.27%Normal
Prototype Sales AgentAIDigital Channels99.32%575 ms89%1.21%Degraded