Contact Centre QA Scorer
Scores contact quality against a rubric.
Identity & owner
Asset id
ai-contact-centre-qa-scorer
Type
ai-system
Business service
Customer Care
Owner
D. Okonkwo
Owning team
Customer Operations
Environment
production
Location
On-prem DC-A
Trust zone
internal
Vendor / provider
Azure OpenAI
Criticality
medium
Compliance score
75%
Last configuration audit
2026-09-05
At a glance
- Open incidents1
- Config exceptions0
- Risks on register0
- Dependencies6
- Availability99.33%