Baseline estate posture — routine drift, no active major incident.
6 agents streaming

Service Desk

Ticketing and case management.

Identity & owner

Asset id
sys-service-desk
Type
application
Business service
Customer Care
Owner
N. Bhatt
Owning team
Data Platform
Environment
production
Location
US East 2
Trust zone
dev
Vendor / provider
In-house
Criticality
low
Compliance score
88%
Last configuration audit
2026-06-18

At a glance

  • Open incidents0
  • Config exceptions1
  • Risks on register0
  • Dependencies6
  • Availability98.18%